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Computer Help

Discussion in 'The Lounge' started by sapper, Dec 29, 2005.

  1. sapper

    sapper 1/2 ton status GMOTM Winner

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    Well I got a MP3 for Christmas and somehow got some spyware on my computer. I have Symantec Anti virus and have run Ad aware and Microsoft antispyware. They have found a couple and took them off the computer but my desktop has been changed to a notice that says the computer is infected and I can not get it off. Anyone have a better anti spyware or idea why the desktop is stuck? Thanks
     
  2. cbbr

    cbbr 1 ton status GMOTM Winner

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  3. Thunder

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    Yeah the Trendmicro house call should help you. May have to do the scan in Safe Mode to get rid of the spyware virus tho.
    IMO Norton is the worst anti virus scanner out there. When I get a new computer Norton is usually the first thing I delete.
    Trend Micro is way better.
    Or try: [URL="http://free.grisoft.com/doc/1"]http://free.grisoft.com/doc/1[/url] I have been using AVG Free on one of my computers for over a year now. It works great. Very user frendly program and doesn't use a bunch of resources.
     
  4. grimjaw

    grimjaw 1/2 ton status

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    Symantec's Norton Anti-Virus is just the most common AV on most Personal PCs. Most viruses, worms, trojans and other mal-ware are writen to try to get around Norton AV since it is the most common.

    Look in the Add/Remove Programs section in the Control Panel to see if anything has been added and remove it.
     
  5. sapper

    sapper 1/2 ton status GMOTM Winner

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    That link didnt work, got another one? Thanks
     
  6. cbbr

    cbbr 1 ton status GMOTM Winner

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  7. cbbr

    cbbr 1 ton status GMOTM Winner

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    The first link works fine for me. If the second wont work, do a search for "Trend Micro" and look for thr free sweep. You may, as suggested above, have to put your computer in safe mode.

    If it's spyware, "spybot - search and destroy" works pretty well and is free at www.download.com


    Good luck.
     
  8. sapper

    sapper 1/2 ton status GMOTM Winner

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    I found it and ran it, there were two more in there, why can I not change me desktop picture?? It still says the computer is infected but i can not change it no matter how many scans i run?? Is there a override somewhere i dont know about?
     
  9. grimjaw

    grimjaw 1/2 ton status

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    Try going to Control Panel > Display > Desktop and see what the Background is set to.

    [​IMG]
     
  10. sapper

    sapper 1/2 ton status GMOTM Winner

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    I did, for some reason it wont let me change the picture
     
  11. grimjaw

    grimjaw 1/2 ton status

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    Try changing it in Safe Mode.... Reboot and tap the F8 key while it starts. This will bring you to a Black screen with white writing. Choose Safe Mode.
     
  12. sapper

    sapper 1/2 ton status GMOTM Winner

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    Just wanted to thank Matt, he spent about 45 minutes on the phone helping with this and it should be good to go. Thanks
     
  13. grimjaw

    grimjaw 1/2 ton status

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    No problem. It was nice to be helpful.
     
  14. Thunder

    Thunder 3/4 ton status

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    Gotta love CK5. Not only keep your truck running. But keep your puter healthy too. I have been helped with tech problems more than i can rember here.:waytogo: Big thumbs up to all the puter wizzards here.
     

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