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First Summit purchase has gone awry...

Discussion in 'The Garage' started by pvfjr, Mar 3, 2005.

  1. pvfjr

    pvfjr 1/2 ton status

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    So how is Summit with their returns? I really don't want to spare any out of pocket expense because of this. It's bad enough that I'm losing time now. I wouldn't mind if it was just a cosmetic thing, but I think a dent that size would definitely effect performance.



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  2. BigBen

    BigBen 1/2 ton status Premium Member

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    I had some headers show up from summit without the hardware one time.

    I called and told them about it. They immediately sent a new set of headers from their warehouse. They then set up a UPS pickup at my house for the old ones. I left the headers in the box on the front porch, UPS picked it up (Charged to Summit), and I had my exchange done in the matter of a few days.

    I've returned several other things the standard way (shipping it back with the forms filled out) and never had a problem.

    Good Luck!
     
  3. divorced

    divorced 3/4 ton status

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    I've never had a problem returning things to Summit either, just give them a call.
     
  4. pvfjr

    pvfjr 1/2 ton status

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    Thanks for the info guys. I feel a little better about it now.
     
  5. sweetk30

    sweetk30 professional hooker Premium Member

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    that might be to clear the plug with a socket. if the dent in the tube is what your talking about. my old headers needed to be bend like that .
     
  6. pvfjr

    pvfjr 1/2 ton status

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    Are you sure? It looks more like a dent than a bend. But I don't know how it could have gotten dented like that either. Anyone else?
     
  7. folkenheath

    folkenheath Worthless Trash Premium Member GMOTM Winner

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    If you are talking about the dent in the #1 cylinder exhaust tube, that is supposed to be there, it is to clear the spark plug and plug wire boot. That is on purpose. :)
     
  8. pvfjr

    pvfjr 1/2 ton status

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    Huh, so that doesn't restrict the flow? Weird, I wish they would tell you it's supposed to be there. Being as only one primary out of the eight has it, it looks suspicious. Good thing I have you guys to keep me from jumping the gun on this return.:grin:
     
  9. sled_dog

    sled_dog 1 ton status

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    it may restrict it but its still better than manifolds and its meant to be there. Whenever I install headers that don't have that they usually need to have it put in. And its a lot better that it is there now rather than having to install then remove and dimple the header.
     
  10. rubbinz raczn

    rubbinz raczn 1/2 ton status

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    what he said!:D i sent a set of headers back once cause of that and guess what? got the new ones same dent! by the way summit has a great return policy/customer service that's why they are #1:waytogo:
     
  11. gravdigr

    gravdigr 1/2 ton status

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    My headers have the dent, it's ok

    Summit CS is awesome. I had to return 2 separate items from the same order. And I didn't notice the second mistake until after I returned the first order. Both the mistakes were my fault ordering the wrong part. They paid the return and reshipped me the correct parts asap. Very top notch.
     

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