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Kuafman trailer issues? Anyone else?

Discussion in 'Tow & Trailer' started by gmcjimmy88, Apr 15, 2006.

  1. gmcjimmy88

    gmcjimmy88 1/2 ton status

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    I bought my new trailer on mar 24. After getting it home the paint started pealing up. It is still not cured all the way. Stuff like this happens I understand that, but what irritates me is they have been giving me a major run around since the 29 of mar when I called them. Has anyone had any problems with them or know of anyone. The warranty does say the paint is not covered. I see this also but I feel that some sort of customer service should be used here. At least a return phone to tell me this would have been nice. As I speak to them they will not give me anyone highers number to contest the issues at hand. For $3,000 I would hope to receive something of quality in return. Then while on hold I hear all of the great quality and customer service they have. DOES ANYONE HAVE A CONTACT HIGHER IN THIS COMPANY OR EVEN THE BETTER BUSINESS BUREAUS CONTACT INFO. I am highly irritaterd and this is a vent rant and a warning for those thinking of purchasing from kaufman.
     
  2. dhcomp

    dhcomp 3/4 ton status Premium Member

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    Mention that you are updating a message board of x # members as to how this is turning out. Mention how many people come here for good references about companies, and how many people will hear about your bad expereicne.

    I bet you'll get a prompter response
     
  3. gmcjimmy88

    gmcjimmy88 1/2 ton status

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    update on trailer issues.

    They told be to get bent. This was from the vice pres. at Kuahfman. Oh well you can't tell it after the jimmy is muddy and drops it on the trailer.
     

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