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More weird paypal account activity

Discussion in 'The Lounge' started by mountainexplorer, Sep 22, 2005.

  1. mountainexplorer

    mountainexplorer 1/2 ton status

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    I can't do anything with the money in my PayPal account right now. It says it's "limited".

    Heres the response I got:
    "Upon researching your account, I found out that your account has been
    limited since we have reason to believe that your account was accessed
    by a third party. To remove a limitation on your account, simply
    complete all steps listed in the 'Steps to Remove Limitations' table.
    You will be asked to enter a PIN number to lift the limitation. Be sure
    to print the page or write the PIN down.

    To receive your PIN number and remove the limitation on your account,
    please follow the steps below.

    1. Log in to your account at https://www.paypal.com/ by entering
    your email address and password in the Member Login box.

    2. Click the 'Resolution Center' link.

    3. In the 'Steps to Remove Limitations' box, click the 'Resolve'
    button in the 'Action' column.

    4. Select the phone number at the credit card billing address to
    confirm.
    · A credit card is required to remove your limitation

    5. Select the time to receive the automated call.
    6. Click 'Continue'.

    7. You will receive a 'Confirm Location by Phone' page, and your
    4-digit Phone Confirmation PIN.
    · Write down your PIN or print the page

    8. You will receive an automated phone call from PayPal in the time
    you selected and be asked to enter your Phone Confirmation PIN.

    9. After completing the phone call, you will receive an email with
    your Phone Confirmation results.

    It is my pleasure to assist you Allan. I sincerely hope that this email
    response helps you resolve your concern.

    If you have any further questions, please feel free to contact us again."

    End of response.

    I get to step #3 and there's no box to click on. It also says that my account is limited because of two case ID reasons which need resolution... and when I look up the case ID numbers, it says those cases don't exist.

    This is all info from logging into PayPal directly and not clicking on any links, so it must all be valid and not a spoof message. Has anyone else had this happen?
     
  2. Big Truck

    Big Truck 1/2 ton status

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    Earlier this week i got an email from paypal saying I was billed for something and I didn't approve it, so I didn't click on the link it gave me if it there was a problem. Went on paypal and checked the account out and the charges stated on the email weren't on it, so I figured it was a scam to get my info and password.
     
  3. mudjunkie 82

    mudjunkie 82 1 ton status GMOTM Winner

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    I would contact paypal directly. It sounds like someone might have your password. I get these fake emails all the time.
     
  4. cbbr

    cbbr 1 ton status GMOTM Winner

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    Time to change passwords. Nothing like the joys of having someone out there trying to access your account. i don't leave any money in PayPal anymore. i got a free bank account that I just put money into when I am going to buy something. i transfer all money out of paypal into that account and then into a main account from that one just to make sure.
     
  5. kgblazerfive

    kgblazerfive keymaster Premium Member GMOTM Winner

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    Whats with the "s" after http for the paypal address.
     
  6. kgblazerfive

    kgblazerfive keymaster Premium Member GMOTM Winner

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    After looking at my link it has it too which I thought was kind of strange.
     
  7. mikey_d05

    mikey_d05 1 ton status GMOTM Winner

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    Just make sure EVERYTHING is authentic. A kid that I grew up with just got sent to a federal penitentiary for setting up programs and e-mails to get people's paypal account info. He stole a couple hundred thousand before they caught up with him.
     
  8. Cricket

    Cricket 3/4 ton status

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    Allan or anyone else.

    Everytime you receive an e-mail like this DO NOT use the link in the e-mail. It will generally take you to a fake site set up to look like the real thing. They are harvesting your information.

    Always go directly to your account and double check. Most spoof e-mail will not refer to you by name. Paypal will always refer to you by your first name. In your case Allan I'd get on the phone and talk to someone, link or no.

    The scammers have gotten better every month, the e-mails look genuine now so be very careful.
     
  9. mudhog

    mudhog THEGAME Staff Member Super Moderator

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    allan that is a scam please do not fall for it. look at the s in https:// that should not be there. i would forward it to paypal.
     
  10. MudFrog

    MudFrog 1/2 ton status

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    That's not correct, the "s" has nothing to do with the scam, it simply reffers to paypal's site as being secure.

    When you get a email that you think is a spoof check the link, hold your mouse over the link and you will see something like this: (I pulled this from one I received earlier today)

    [url..]https://www.paypal.com/index.htm/redir.asp?URL=http://www.in-paypal.com/webscr/limited/index.html[/url..]

    It does not matter what the first part of the link is, it can be PayPal, your webserver whatever, the second part of the link is what matters "http://www.in-paypal.com/webscr/limited/index.html"

    A link like this after the "=" sign tells your browser to redirect you to the second web address. So if I were to click on this link I would be forwarded to "http://www.in-paypal.com/webscr/limited/index.html" which is a page that is set up to look like an authentic PayPal website. It is clearly a scam.

    BTW.. I had to modify the url tag to keep it from modifying the link.
     
  11. Fubeca

    Fubeca 1/2 ton status

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    The s after the http has to do with security encryption -- go to both sites, the one with the "s" has the little padlock at the bottom of the page showing a secure connection.

    Try a web search if you want to understand it better.

    Allan, I would seriously change your password right away. You might even want to call their help number and talk to a customer service person. It isn't a 1800 number but they can probably get you straightened out quickly.
     
    Last edited: Sep 22, 2005
  12. camiswelding

    camiswelding 1/2 ton status

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    allan... I got the same email... called paypal.. got the same info from them as your experience... they made me change my password... they said they had attacks on their server and some accounts may have been compromised....

    but...I did this talking to them and not online...

    cam
     
  13. mountainexplorer

    mountainexplorer 1/2 ton status

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    I changed my password in August and hadn't used my account since. I already had to deal with the spoof e-mails, so I have only been directly going to paypal by typing in www.paypal.com. I don't click on links anymore.

    I had requested a check from paypal last July cause I needed money. I never got it, then recently had logged in and was inquiring about what happened. Finally after sending a question to paypal through their real site, I got an e-mail response concerning the check. Since then, I also asked about the current situation and got the e-mail that I cut and pasted in my first post.
     
  14. MudFrog

    MudFrog 1/2 ton status

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    Well in that case your getting screwed by PayPal. PayPal is one of the worst companies to deal with IMO. I don't even want to think about how many times I've been screwed over by them but I can't afford to not accept PayPal as most people use this form of payment online.
     
  15. mudhog

    mudhog THEGAME Staff Member Super Moderator

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    ok my bad :doah: :blush:
     
  16. Fubeca

    Fubeca 1/2 ton status

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    It is probably a legitimate issue. You should call or email them and resolve it. It looks like they have reason to believe there has been some fraudulent activity so they locked your account. I am inclined to think it is a good thing for them to lock my account if they detect some kind of inappropriate activity.

    I'd rather have the frustration of dealing with a locked account instead of dealing with missing money.
     
  17. cbbr

    cbbr 1 ton status GMOTM Winner

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    I agree that they should lock it down at the first sign of fraud, but this is exactly why I don't leave any $$ in it.
     
  18. divorced

    divorced 3/4 ton status

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    Just a FYI - I never log into Paypal or order anything else online if there is not "s" in the url.



    :crazy:
     

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