heres the scoop/... my moms computer downstairs wont load here is what is does: when you press the power button to turn it on, it turns on, but when loading (almost to the username page) it stops at the "Window XP is loading" (or whatever it says, with the little thing below it) then it goes to a grey screen, then shuts off... then it turns back on, and keeps doing that. So I cant get onto any of the desktops or anything... is there anything I can do to fix it? I never use that computer so I have no clue if there is a virus or something... I dont know the specs on it, its pretty much a basic windows xp home edition computer... We will probably take it to the place we got it from for them to fix it... if I cant figure it out... So does anyone have any ideas?