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*UPDATE*Qwest Messes up or why ORD line is busy a bunch

Discussion in 'OffRoad Design' started by miniwally, Jul 12, 2004.

  1. miniwally

    miniwally 1/2 ton status Premium Member

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    Just talked to Stephen and found out that Quest messed up their phone transfer /forums/images/graemlins/screwy.gif from the old shop to the new one. If you have a hard time getting through this is the reason. They do have phone service just on a reduced number of lines.

    Please be patient and hopefully Quest gets all taken care of soon. /forums/images/graemlins/dunno.gif

    **They are at full operational status on the phones.**
     
  2. jac6695

    jac6695 1/2 ton status

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    Re: Quest Messes up or why ORD line is busy a bunch

    I think you mean Qwest. /forums/images/graemlins/thumb.gif


    Get it right or someone might think your name is Paul. /forums/images/graemlins/rotfl.gif
     
  3. miniwally

    miniwally 1/2 ton status Premium Member

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    Re: Quest Messes up or why ORD line is busy a bunch

    Hey if they can't get their service right why should I spell their name right.
    I think that everything is taken care of now.
     
  4. Stephen

    Stephen 1/2 ton status Moderator Vendor

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    Re: Quest Messes up or why ORD line is busy a bunch

    The lines are still screwed up periodically as of this time. Also, they have something to do with our server so we have no website or email. I'm the pres. of their fan club right now.
    This is actually a good representation for my attitude for them: /forums/images/graemlins/angryfire.gif

    Continuing patience is all I can ask for.
     
  5. stallion85

    stallion85 1/2 ton status

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    Re: Quest Messes up or why ORD line is busy a bunch

    [​IMG]
     
  6. Stephen

    Stephen 1/2 ton status Moderator Vendor

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    Re: Quest Messes up or why ORD line is busy a bunch

    It might be sorted out now. All of our lines are actually ringing here now, we had one forwarded to the local office of Yenter construction.
    I think our website is back to 100% also.

    I'm still expecting spontaneous problems. If we were in a 3rd world country, this would be expected. Here I just kind of assume that as long as we pay the bill they would take care of the lines. Ha.
     
  7. BurbLover

    BurbLover 1/2 ton status

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    Re: Quest Messes up or why ORD line is busy a bunch

    [ QUOTE ]
    assume

    [/ QUOTE ]

    I think we found part of the problem here /forums/images/graemlins/frown.gif

    Sad that good customer service can't just be expected, it sometimes needs to be requested.
     

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