We always bitch about what our parts department charges for parts. Half the time we lose jobs over either our labor rate(which is pretty well ridiculous), or our parts cost. Today I helped a friend diag that a truck he had needed an injector(6.0L piece of powerstroke junk), and got him the injector at my discount price. My price? $217 after tax. Over the counter cost? $450!!! My price is cost + 10%, so that means we are charging OVER 100% markup on those damn things! It really sickens me at times. But then again, the service department makes so little money anymore, we need to be subsidized by the profit from parts.... vicious circles.