Ok, my cellphone doesn't work unless I have it on speaker phone, and my screen is cracked. I bought a new one off of eBay from an eBay store with a 99.9% feedback, and nearly all of the feedback said fast shipper. So I bought it, paid on the dot, and waited. I bought it the 26th, it was shipped the 29th, I think to myself, ok... that's a bit slow, but whatever, it's on its way. Come the 6th I'm thinking, ok... it was shipped priority mail, so it shoulda been here a while ago. I use the tracking number they gave me and it's nearly worthless. USPS tracking numbers only give the date the packages was shipped and if they tried to give it to you but you weren't home. So my first contact was an e-mail I sent politely asking where my phone was and why it was taking so long. They respond to this treating me like a dumbass, and in their response was "Please wait 7 BUSINESS days for the package to arrive, after that time has expired, contact us if you have not recieved it." This was on the 6th business day. So another day passes and I write back. "ok, it is now the 7th BUSINESS day and I've got nothing..." and so forth. I call them, I talk to a man who can hardly speak english. He says he will call USPS to see what the deal is then call me back. I wait an hour, call back, all I get is "this mailbox is full, goodbye" So I e-mail back telling them how impatient I am becoming, they respond with apologies saying they are looking into the matter imidiately. It is now the 9th of December, I purchased the phone the 26th of November. I just sent an e-mail telling them "Either refund me ALL of my money, or overnight a new phone. - Sam" Is that unreasonable?