Ok, been buying Craftsman tools forever from Sears. They always take them back no questions asked if they break. So, I opt to go with some Kenmore appliances. We had a Whirlpool washer and dryer that lasted about 12-14 yrs. before they crapped out. In October of 2000 we buy a top of the line Kenmore Elite digital panel washer and gas dryer. 2 months into the purchase the rubber edge on the lid falls off. I see that the holes in the lid are already rusting. This was a foreshadowing of things to come. About a year later I notice a lot of rust color on the rubber 3 inch wide gasket that separates the tub from the top inside part. I call Sears. They blow me off. I e-mail Sears, I get nothing. Fast forward a year later since I was busy doing other stuff (should've thrown a fit then though) and now the rust is really running down the complete gasket ring into the clothes when we wash. I e-mail Sears and call and this time I get some response. That response? Sorry, out of warranty. Now the damn thing is oozing a blood colored rusty gel all over the place. To add insult to injury, the gas dryer just crapped out. So, both are in garage torn apart waiting for me to clean the rust off the washer, paint over the bare metal, and get a repair person to find out what crappped out on the dryer. Did I mention I'm pissed off?