O.K. I know many of you will be saying I told you so but prior to my purchase I thought my purchase would be different. I posted a message earlier today about my lift that I installed over the week-end. All went well except that I sheared a shock stud for my rear shock. I contacted SkyJacker to see how I might go about getting another one. They said that the replacement stud should have come with my shocks. They didn't. So I contacted 4 wheel wholesale parts. After waiting on hold to speak with a customer service representative (I use the term lightly) They had to research my invoice #. Bottom line...they sent out the wrong shocks. How was I really to know? Aren't they the ones who find out what shocks are needed for whatever applications you have? I have shocks on my Jimmy for a Ford Ranger. Go figure. Anyway I said to the rep..."I'd like to have the right shocks". Then he said he'd have to charge my credit card and then credit it when they got the Ford shocks. I told him I didn't agree with that and that it was a mistake that they made and I sholdn't have to pay. He then came back with the standard..."our policy doesn't allow..." Then I said "I didn't care what their policy stated. It was their mistake." Then he stated "Hey man...you're a little hot. I don't have to take this blah blah blah. I'm gonna put you on hold and let you calm down." before I could get another word out I was on hold for another 20 minutes. He then came back asking me if I was better. You can imagine what I said. He said he was sending out the shocks. I proceeded to ask his name and he wouldn't give it to me. Am I missing something here? I told him it won't do any good sending me the parts because I'm sending them back and am going to challenge the charge on my card. Of course he hung up before I could finish. I did tell him that I would never do business with them again. Is it worth calling the president about? They have a comment section and I did leave a message but...will it help? 1990 GMC Jimmy 350/TH700R4/NP241/10 bolts, 4" skyjacker lift, 35x12.50R15 BFG All Terrains on 15x10 AR Baja's, Flowmasters.