*please read* I have a family friend whos getting screwed. She has this company hosting her http://www.advancedmedia.com/ and they are 2 arabic men whom she has trouble understanding and they dont have any customer service. Anyway she has poured the last 10 years of her life into her business http://www.banditos-usa.com . I want to make her a website identical to the one she has now. But we arent getting help from the current host. I know FTP and website work, but never worked with a shopping cart. Does anyone have any shopping cart software that would do what I need? Heres the one I decided on, http://www.quikstore.com/index.html but I dont want her to pay $200 if its not going to work. I'm getting the run around while trying to get the FTP # and password, we asked for it and this is the info we got back: ===================== Media Folder Access: ftp://ftp.secure-data-center.com/ username:XXXXX password:XXXXX ============================== Thats it, anyway does anyone know how to find the IP number we need and maybe how to log into the FTP with just the number and password I already have. Thanks a million CK5ers.