What\'s with the stupid lately? I'm sitting on the phone with a company that I normally deal with for parts replacement on an almost weekly basis, and they used to be really good. Short hold times, quick calls, no hassles. All of a sudden, I start calling in 2002, and I'm getting 17minute hold times, they're fighting me tool and nail on replacing the parts I find bad, the tech on the phone automatically treats me like I'm a moron that has no idea what I'm doing (yeah, after I called in on the professional line). I had 3 calls this week with them, and so far I have had 1 successful replacement order placed. It used to be that I placed a warranty replacement order with every call (mostly because I know what I'm doing and I don't call unless a warranteed part is bad). What's going on?? Is the economy so bad these guys are doing anything they can to get out of honoring the warranty?? I swear I went through every test and this thing failed each test on 2 seperate calls, and these guys are still saying they're not sure what the problem could be. I will have to call again tomorrow when the machine fails yet again. I think tomorrow I'm using some clout and getting loud, though... This is stupid. It really feels like the company has cut intelligent staff and implemented new policies for 2002 to be more stringent on warranty work. They're hurting thier customers now!! Oh well. The way of a titanic economy... Ratch CK5 album Prior signature burnt. This one on temporarily.