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Well if you're too stupid to put a voltmeter to your battery before you take an alternator back to the store, or check your battery cables because your starter won't turn, you're a moron anyway.
You shouldn't need the guy behind the counter to tell you whether that part is good or not, you should know before you come in, unless it is a solid state device like a module where you'll need him to test it.
All you need is a voltmeter to check your alternator, and a pair of jumper cables and a 12 v battery or a battery charger to check a starter. If you can't do this before you attempt to return it, you shouldn't be wrenching anyway.
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...and people wonder why I don't normally shop at AZ. You shoud be the company's customer service rep. You have the same mentality as most of the counter jockeys that AZ hires. Back when I was in high school and had the same job you hold now, the boss would fire employes w/ that attitude on the spot.
BTW,I guess you changed your mind on that turning over a new leaf deal, huh? That one you were all proud of when you posted about it, saying how you wouldn't fly off the handle and make personal attacks. Or did you forget you posted that on here? I guess "Once a dumass, always a dumbass" applys here as it does to the rest of you life.