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Grrrrr...Dewalt gripe

longbedder

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So I've got a cheapass ($20) angle grinder that I've had for 5 years now - I don't even remember the brand, but it's still going strong. It sounds like hell, but it works just fine.

A few months back I was away from home, and needed to do some grinding. I went to Home Depot and got an $89 Dewalt angle grinder. I used it to grind some welds on my trailer (about a 30 minute job, probably 5 minutes of that was run time). It's next use was to remove the spring perches on a 14BFF. Halfway through that job the damn motor burned up.

Home Depot won't take it back past 90 days, and the nearest warranty repair center is 100 miles away. I dropped it off at the repair center cuz I was down there on other business, and they told me it'd be at least 2 weeks, at which point I can either pick it up or pay to have it shipped to me. :mad: :mad: :mad:

I fully understand that lemons exist despite the manufacturer, and that any mechnical device can break at any time. It's very hard to avoid a bitter taste on this one, however, given 1) the price I paid initially 2) the fact that I couldn't just get a new grinder swapped (it will certainly cost Dewalt more than [$89-markup] to fix this one) and 3) the additional cost of fuel or shipping to get the damn thing back.

I guess we'll see how it does post-refurb...
 
That sucks. I've actually got both a battery powered and corded grinder from dewalt and they both have been through hell and back without trouble. One caught fire from welding slag and still works. Maybe just a bit of bad luck.
 
I have a 4.5" dewalt angle grinder, was $60 at Home depot and havent had a single problem. I use the thing all the time.
 
I have two 4.5" Dewalt angle grinders. I can't kill either of them. One has been dropped off a two story roof and been run over and still keeps going. I use mine on an almost daily basis. Sounds like you got a dud from the factory.
 
I ust ran mine over doing a fwd burn out:D I abuse the hell out of it and my friends say im a master of the cut off wheel.. i even left it in the rain for the week.


works great.
 
I have lots of DeWalt stuff and love them, they are great products but their customer service does severely suck ass for warranty work.
 

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