There new web site design makes their web site completely unusable. I going to have to find another company to do business with.
CK5
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LMC Truck New Web Site SUCKS!!!
- Thread starter 1-ton
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- Dec 21, 2016
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Trying to understand what you don’t like. Seems to work pretty good to me. Also like the downloadable catalogs. Not sure if that was always the case. Genuinely curious as to what issue I’m not seeing.
Works good for me.
It sucks!!
rampage
3/4 ton status
Works for me too.
Guessing someone doesn’t like change.
Guessing someone doesn’t like change.
it sucks!!
beags86
Eastbound and Down
Don't see the issue. Lmc isn't really a website you "shop" at. It more of a place that you already know exactly what you need or want when you log on to the site.
With that said, it's seem pretty straight forward to use. Click your parts and the ups truck will be on its way.
With that said, it's seem pretty straight forward to use. Click your parts and the ups truck will be on its way.
Speaking of web site "upgrades",the tractor forum I am a member of recently changed from vBulletin to some other format ,claiming the old format was "obsolete" and full of glitches,and they would have been forced to change eventually...
The new "look" sucks,it went from a user friendly appealing site to a bland,"generic" type--and I'm not very good at adapting to new ways to access things I was used to, and could do without even thinking about..
It sucks when every site you frequent has different ways of navigating,there should be more standardization among web surfing..
I hate change too...evidently many of the members of that forum do too,because many have said they wont be coming back,others do not like the new layout..it may well be their demise,having made such drastic changes "too quickly"..seems like as soon as you get used to doing things a certain way,they go and change everything around..
Many members like myself are older,not that great at using a computer and making things harder is not a good way to keep long time members..personally I dislike the "view" of the site--you have two choices--generic black letters on a white background--or "dark mode",neither of which my eyes work well with..
The new "look" sucks,it went from a user friendly appealing site to a bland,"generic" type--and I'm not very good at adapting to new ways to access things I was used to, and could do without even thinking about..
It sucks when every site you frequent has different ways of navigating,there should be more standardization among web surfing..
I hate change too...evidently many of the members of that forum do too,because many have said they wont be coming back,others do not like the new layout..it may well be their demise,having made such drastic changes "too quickly"..seems like as soon as you get used to doing things a certain way,they go and change everything around..
Many members like myself are older,not that great at using a computer and making things harder is not a good way to keep long time members..personally I dislike the "view" of the site--you have two choices--generic black letters on a white background--or "dark mode",neither of which my eyes work well with..
vandelay industries
1/2 ton status
Notwithstanding the fact that i'm not super-happy with LMC in general, due to not great service and the product quality isn't the best, i have to unbiasedly say that the website is not well-organized or user friendly. Not to mention, it could look better. The slow-ness may be my computer/internet. Or not?
I just looked at it. It seems to be quite usable.
Though I preferred the old layout a little better
Though I preferred the old layout a little better
Odd, I found it infinitely better than before. It’s not perfect butter. Easier to navigate than ord’s site.
It is 10000000000% better than the old one, hands down.
I mainly use it to figure what parts I need for my chit.
sfazekas
Registered Member
The LMC Truck site was definitely re-vamped to consider the eyes of older gents who usually zoom in for everything. I only looked at it on my phone, and I hadn’t been to the site before now, actually...
I had worked on the JEGS site this past summer to help speed up the home page and other pages, clean up the navigation elements... but they didn’t agree with me that their navigation menu needed larger font among other suggestions - their yellow color can cause a seizure.
LMC has some good and maybe some bad design elements here, they have a minimalist approach to their design with headers/titles set to be larger so you know where you are in the site. Probably a better option considering the average age of their customers. No awards given but I’m glad they didn’t add a ton of extra content not needed.
Im sure that whoever was in charge of the redesign received initial feedback from the previous site that considered “how to find things.” or not seeing things well. Simplicity was the answer.
I’m about to start designing and building an aftermarket wheels website. Been working on the admin the last few months and getting sample data and pics loaded. Anyone who wants a sneak peak or help with user feedback, etc., feel free to respond to my post or contact me offline. Ideally, I will either sell this as a hosted shopping cart solution or start a company that sells aftermarket wheels... considering the competition that’s already out there, it’s a large hill to climb.
cheers!
Steve
I had worked on the JEGS site this past summer to help speed up the home page and other pages, clean up the navigation elements... but they didn’t agree with me that their navigation menu needed larger font among other suggestions - their yellow color can cause a seizure.
LMC has some good and maybe some bad design elements here, they have a minimalist approach to their design with headers/titles set to be larger so you know where you are in the site. Probably a better option considering the average age of their customers. No awards given but I’m glad they didn’t add a ton of extra content not needed.
Im sure that whoever was in charge of the redesign received initial feedback from the previous site that considered “how to find things.” or not seeing things well. Simplicity was the answer.
I’m about to start designing and building an aftermarket wheels website. Been working on the admin the last few months and getting sample data and pics loaded. Anyone who wants a sneak peak or help with user feedback, etc., feel free to respond to my post or contact me offline. Ideally, I will either sell this as a hosted shopping cart solution or start a company that sells aftermarket wheels... considering the competition that’s already out there, it’s a large hill to climb.
cheers!
Steve
I think somebody that does not know jack sh!t about automotive parts design LMC's web site. It was probably a relative (niece, nephew, grand kids) of the owners who just graduated from the local Community College with an Applied Science degree that took a wack at designing their web site.
At first they ask for make, model, and range of year of vehicle. No problem..that is the way the old web site started the parts search. Then this is where the ignorance starts...they ask for year, make, model of vehicle a second time. The problem is that about 1/3 of the trucks that GM manufactured are not in that second list...so now you have to pick something that is close, but not exactly it.
The second year, make, model search function is ignorant of the fact that there is no difference between a glove box for 1985 Blazer, and a 1988 Crew Cab, but the search function will return "nothing found" under the search heading of Crew Cab. Screw a web site that makes you have to turn into a pretzel with so many twist and turn search attempts trying to find a generic part that fits 15 different years of GM truck.
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You don't have to enter the vehicle info twice. You are clicking on the wrong thing.
Start by inputing your info in the vehicle selector. From there you can use the search (didn't ask me for vehicle info again) or you can click on Shop Parts and then go from there.
I don't know what you are talking about with the glove box deal. I see they offer the glove box for the 85 K5 and also for the 88 crew cab. The glove box door is not available for either
sfazekas
Registered Member
All I know is that I better get my My Garage / Vehicles selections in proper order when I build that out!
I could see that info not being saved properly before the next page / item is clicked, and it doesn’t have that info so it asks for it again. Probably a UX test that got passed up.
Sometimes the CSV / Excel file datasets the vendors get back need to get imported to their database and there isn’t a proper match on vehicle data, so it could skip a proper match.
I had built a custom Google Search of JEGS.com and showed it to a few people. The response I got was adverse to my expectation... “Why would we want that? we have an internal search”. My reply was this, “So... You think your internal search is better than Google’s index of your site?” “This will help customer service if they can’t find something right away”. That about killed whatever help in search results I was going to give them. Ignorance is bliss.
some site owners believe they have a great search routine but they don’t test the crap out of it, and so much other garbage comes up that I wasn’t looking for. A Google Search is so much better... and I hate to say it.
I could see that info not being saved properly before the next page / item is clicked, and it doesn’t have that info so it asks for it again. Probably a UX test that got passed up.
Sometimes the CSV / Excel file datasets the vendors get back need to get imported to their database and there isn’t a proper match on vehicle data, so it could skip a proper match.
I had built a custom Google Search of JEGS.com and showed it to a few people. The response I got was adverse to my expectation... “Why would we want that? we have an internal search”. My reply was this, “So... You think your internal search is better than Google’s index of your site?” “This will help customer service if they can’t find something right away”. That about killed whatever help in search results I was going to give them. Ignorance is bliss.
some site owners believe they have a great search routine but they don’t test the crap out of it, and so much other garbage comes up that I wasn’t looking for. A Google Search is so much better... and I hate to say it.
Even though Google is a bunch of American hating commies...they do have the best search engine there is. I can go to Jegs, and put in their exact part number in there web site search function and it will return "Nothing Found". But, I can go to Googles search engine, and put in the search term "jegs + part number", and it will find the Jegs web site page with the part.
LMC sucks so..
