Man,I'm glad I didn't buy one of these....

[moneypit]

http://javascriptl('http://www.brokebastardsoffroad.com/portal/index.php?page%3d3%26amp;smartor_mode%3dalbum_cat%26amp;cat_id%3d20'); OUCH!!!!!
Wonder why it broke..........

 

[Muddytazz]

link no good

 

[moneypit]

cant seem to fix it.....
http://www.brokebastardsoffroad.com/portal/index.php?page=3&smartor_mode=album_cat&cat_id=20

 

[Janitorjim8]

copy paste the link

 

[mikey_d05]

*appears* to be an NWF piece...any confirmation?

 

[Muddytazz]

Dayum, thats gotta hurt

 

[moneypit]

*appears* to be an NWF piece...any confirmation?

Yep......

 

[sandawgk5]

Looks like maybe the rear case did not have its own mount or something I dunno but it had to hurt.

Ira

 

[85mudblazin]

Looks like the bolts didnt have enough thread engament and it just pulled out the bolts. Then the torque bent the ears of the adapter.

 

[mikey_d05]

Looks like a combination of the above two posts contributed to the failure. I really don't see much for thread engagement on those bolts. It appears as though the only part that stripped out was the very tip of a couple of them, so maybe they were backed out in the first place.

 

[moneypit]

Not sure why 4 bolts would be enough to hold it together

 

[jekquistk5]

Got lock tight???

 

[NorthWestFab]

Looks like a combination of the above two posts contributed to the failure. I really don't see much for thread engagement on those bolts. It appears as though the only part that stripped out was the very tip of a couple of them, so maybe they were backed out in the first place.

You're quite correct, the paticular situation with the customer was too short of bolts used and lack of lockwasher/loctite, the parts were replaced without question and overnighted.

A valid question - but the 4 bolts are enough to retain the adaptor kits together and have worked well for the 95 other adaptor kits in use today.
Thanks for the concern - we 100% stand behind our products and will continue to do so.

-Kyle
NWF.

 

[mikey_d05]

You're quite correct, the paticular situation with the customer was too short of bolts used and lack of lockwasher/loctite, the parts were replaced without question and overnighted.

A valid question - but the 4 bolts are enough to retain the adaptor kits together and have worked well for the 95 other adaptor kits in use today.
Thanks for the concern - we 100% stand behind our products and will continue to do so.

-Kyle
NWF.

Cool that even though the customer obviously screwed up you replaced the part.

 

[jekquistk5]

You're quite correct, the paticular situation with the customer was too short of bolts used and lack of lockwasher/loctite, the parts were replaced without question and overnighted.

A valid question - but the 4 bolts are enough to retain the adaptor kits together and have worked well for the 95 other adaptor kits in use today.
Thanks for the concern - we 100% stand behind our products and will continue to do so.

-Kyle
NWF.

this is why when I find the money tree I will be giving you a call!
good work

 

[az-k5]

right awn

This is another benifit of the multi plate design. NWF just need to send out the plate that broke, not the whole adapter. Maked life easier.

I really wish I would have held off for one now (and the bling alloy D60 arm).

 

[miniwally]

You're quite correct, the paticular situation with the customer was too short of bolts used and lack of lockwasher/loctite,
-Kyle
NWF.

It still appears that you only get about 3/8" to max 1/2" thread engagement into the 205 plate. With the Correct length bolts how much thread engagment do you get?
With only four bolts producing the clamping force this seems a little lite IMO.

Way to go with the Customer service.