My brother bought a small crane from harbour freight a few years ago,the one that bolts on your truck bed--the smaller one without a winch.It had a 2 ton hydraulic bottle jack to do the lifting.We used it about 5 times to load engines and other heavy stuff to the swap meet.The jack started leaking almost immediatly,but still worked ok--he called them and complained about it and they said they would send him a rebuild kit for it,but it was"out of stock"at the moment,and they couldnt say when they would have one available(I guess its hard to get chineese o-rings /forums/images/graemlins/rotfl.gif).After two more calls a few weeks later,they still didnt have the kit,so he said the hell with it and put a peice of square tubing in place of the jack and used a chain falls to pick stuff up.Much to his suprise about a week after,a ups truck pulled up to his door,and he said hey,they must have gotten the kit in--but instead they sent him another complete crane,and the repair kit,free of charge! /forums/images/graemlins/grin.gif.We see those 4.5 inch grinders at swap meets brand new for 5 bucks all the time--I have a few and I use them pretty roughly,havent even had to put the spare set of brushes they give you with it in them yet! /forums/images/graemlins/grind.gif.As for craftsman tools--I think their ratchets are junk now--I have some over 20 years old that work perfectly.The new ones I got in one of those plastic "suitcases" were skipping and stripping right out of the box.And the plastic case sucks too--only the plastic is the hinge,and its ready to break in half already.And when I go back to sears for warranty replacement,I notice the "new"ratchet comes out of a drawer near the cash register most of the time,not off the rack with the other new ones.This makes me beleive they are "rebuilt" or "seconds",not new.Oh,and while I was there another guy had two 3/8 ratchets to return,but I got the last one in that drawer---so the salesman walked over to one of the "suitcase"sets,and robbed them out of that--made me wonder if the set I bought had the same thing happen,and they just put someones stripped one in my set just to sell them /forums/images/graemlins/thinking.gif.I stay away from craftsman ratchets now,my knuckles are bloody enough without them! /forums/images/graemlins/angryfire.gif