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wheelstuds . reaL autopart's store vs the chain stores

boggerless

boggerless

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the studs i got from the auto parts store .Glendale.has a spline almost halfway down the shaft. the AZ one's have like a quarter inch knive carved pos spline ?same with O;reilys. i went to both places the same day. needless to say,i did not get them from O 'rongly's.:D also i asked about a hub wrench.the d00d came out with a 7/8s and a 15/16s.:haha:holy shiit what a bunch of goofs.i kept one stud from AZ just for visual aid in this thread. i just can't take the assclowns at the stores around here.i don't need a friendly hello! i need the right fukin part! rant off

wheelstuds 006.JPG

wheelstuds 002.JPG
 
The bottom one is going to be easier to press in......

J.
 
are those the 610-194's Daryl?

Seems like AZ had an extra 0 on the end of their number so the Dorman wouldn't show up....jackholes.
 
O'Reily's...I went in there one time and asked the guy behind the counter for a remote starter switch to hook up to my starter (cranking motor). He said he had never heard of any such thing. Then I looked on the rack behind the counter and there was one hanging up right behind the guy. I've found that it's about a 50/50 chance of getting the right parts from them too.

I think Bumper to Bumper has the good wheel studs.
 
I went into Advance auto to get a Torx t55 last weekend when doing rear brakes on the dmax, because for some reason its missing on all three of my sets :doah:. The guy asked if he could help so I said yah I need a torx t55 3/8 or 1/2" socket. He told me they do not sell it, walked behind him grabbed it and asked if he wanted my money or not? I can't stand people that know nothing about tools and or cars, that work at these stores. I kinda want to put in an application just to educate them. But I like my weekends, so I guess I'll just put up with all the bs.
 
I'll cut them some slack if they have just started there. Everyone has to start out sometime. It's when every single person in the store doesn't have a clue...:mad:. Usually when I go to Advance or Autozone there will be at least someone working there that day that has some sense. Not so at "O'Wrongly's". I love that.:haha:
 
I used to go to the local O Wronglys and AZ but now i go to the parts plus next to my work. The guy who owns it is a freakin genius and actually knows what he is talkin about. I pay the extra 3 dollars for the right part the first time and its well worth it.
 
jekquistk5 said:
I went into Advance auto to get a Torx t55 last weekend when doing rear brakes on the dmax, because for some reason its missing on all three of my sets :doah:. The guy asked if he could help so I said yah I need a torx t55 3/8 or 1/2" socket. He told me they do not sell it, walked behind him grabbed it and asked if he wanted my money or not? I can't stand people that know nothing about tools and or cars, that work at these stores. I kinda want to put in an application just to educate them. But I like my weekends, so I guess I'll just put up with all the bs.
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Everytime I go into an AZ, or PepBoys, there is different people.
I'm sure they only get min. wage or so. I'm not surprised they don't know their inventory.
If I'm looking for something particular, I usually have them turn the computer screen so I can see it too, and coach them through it....mostly because I don't have the patience to wait for them to figure it out on their own. They certainly aren't Napa, or similar level parts stores.
 
76zimmer said:
Everytime I go into an AZ, or PepBoys, there is different people.
I'm sure they only get min. wage or so. I'm not surprised they don't know their inventory.
If I'm looking for something particular, I usually have them turn the computer screen so I can see it too, and coach them through it....mostly because I don't have the patience to wait for them to figure it out on their own. They certainly aren't Napa, or similar level parts stores.
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Thats the problem with parts stores. They hire the people they can get away paying minimum wage. I bet if one of us with just some half assed automotive knowledge would be considered over qualified for the position. They know if they hire someone that knows their shiit they will have to pay them more.

The minimum wage tools are easily replaceable. Why lose money with good knowledgeable counter guys when you can make money with trow away counter guys every few months.


Hell this is anywhere now days.
 
After getting laid off from my $60,000 a year job driving tractor trailer wide and over-sized loads, I had to take a job as a counter sales associate selling auto parts, for next to nothing pay (thank you President Obama). I can tell you guy’s one thing…the stupidity of the people coming into buy parts far outweighs the stupidity of most of the people behind the counters.

Most people have no clue what year, make, or model car they drive…let alone what size engine their vehicle has. Sometimes the worst customers are the ones who think they know what they are talking about. After proving to these people that they have no clue what they are talking about, they get real mad at being embarrassed and storm out the door…

Like the guy who insisted he was going to beat his wheel studs out with a steel headed hammer (because his daddy was a professional mechanic, and he does all the time with no problem), instead of the softer brass headed hammer I suggested he would need…can you say MUSHROOM? This guy did not get the concept of “mushrooming” at all.
 
1-ton said:
After getting laid off from my $60,000 a year job driving tractor trailer wide and over-sized loads, I had to take a job as a counter sales associate selling auto parts, for next to nothing pay (thank you President Obama). I can tell you guy’s one thing…the stupidity of the people coming into buy parts far outweighs the stupidity of most of the people behind the counters.

Most people have no clue what year, make, or model car they drive…let alone what size engine their vehicle has. Sometimes the worst customers are the ones who think they know what they are talking about. After proving to these people that they have no clue what they are talking about, they get real mad at being embarrassed and storm out the door…

Like the guy who insisted he was going to beat his wheel studs out with a steel headed hammer (because his daddy was a professional mechanic, and he does all the time with no problem), instead of the softer brass headed hammer I suggested he would need…can you say MUSHROOM? This guy did not get the concept of “mushrooming” at all.
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I've seen those people in the store too:p:
 
i have been on both sides. i worked for my friends napa store. privately owned, and THE place in the local area to buy the right part the first time. they also have a huge inventory. any way, when people come in, show you a somthing and say "i need this part for my blue ford", you just want to hit them with a wrench.
there is a az,oriellys,kineckts and a napa within 3 bocks of each other by my house, i dont go to any of em unless it's an emergency. i needed some axle seals for a 14bolt, and the girl couldnt find them. so i told her the number ( i have it memorized) and she said that wasnt the right numbr in her computer. so i asked if i could look. she spins the thing around. and it took all of about 3 seconds to find a 2081 seal listed. so i pointed it out, and she went back to get them. she was gone maybe 5 seconds, came back and said that they didnt have them.
did she even f&&kin look? i dont know. i had to go elsewhere.
if i need something important i drive the 15 miles to where i used to work and get what i need with no hassle.
 
I worked for O'Reilly's for 3 years about 4 years ago, the manager and the guy over commercial sales had been in the business for over 30 years, and the rest of the guys were like a lot of us, maintaining their own vehicles, their family's vehicles, and some of their friend's vehicles so most of them if not all atleast had general knowledge of vehicles. Needless to say we had way more problems with ignorant customers then we did with dumb counter guys, but from what I can tell our store was rare.:crazy:
 
More years ago than I like to think about, I was working at a plant my family owned, and my father ran.
One day one of the loaders, named Willie, came up to me and said he was afraid he was about to be fired and could I help?

It seems they had sent him to the dealer 3 times for an inside driver's side door handle, and he kept bringing back the wrong one.

I took the handle from him, still in the box and we rode to the dealer.
When we walked in, the counter guy gave us a look, but when I told him what we needed, he took the old one back and brought us a handle.

That seemed too easy, but we left. Willie walked back in the shop, I went back to what I was doing.
Minute or so later, there was Willie.

OK, this is what I do. I get called in when everybody else has had a shot and failed.
First thing under those circumstances, is verify everything. Trust nobody.
Walked back in the shop.
Model F700? check.
Driver's side handle? check.
Did the handle we had fit the passenger's side? check, we had the right model.

Back to the dealer we went. Just for fun, I took a pen and made a small "x" on the end of the box.

Counter guy took the box without comment, brought one back.
It had the "x" on it.

I asked if they had two of the handles. He brought out another. I took the handles out and laid them on the counter.
One was a mirror image of the other.

I told him we would take the second one.

I have never been able to figure out if the counter guy was so stupid that he could not figure out that bringing out the same box every time was not going to work, or he thought we were so stupid that we could not figure out how to put the handle on.

I didn't bother explaining to him that the other handle was in the wrong box.

J.
 
Fordum said:
More years ago than I like to think about, I was working at a plant my family owned, and my father ran.
One day one of the loaders, named Willie, came up to me and said he was afraid he was about to be fired and could I help?

It seems they had sent him to the dealer 3 times for an inside driver's side door handle, and he kept bringing back the wrong one.

I took the handle from him, still in the box and we rode to the dealer.
When we walked in, the counter guy gave us a look, but when I told him what we needed, he took the old one back and brought us a handle.

That seemed too easy, but we left. Willie walked back in the shop, I went back to what I was doing.
Minute or so later, there was Willie.

OK, this is what I do. I get called in when everybody else has had a shot and failed.
First thing under those circumstances, is verify everything. Trust nobody.
Walked back in the shop.
Model F700? check.
Driver's side handle? check.
Did the handle we had fit the passenger's side? check, we had the right model.

Back to the dealer we went. Just for fun, I took a pen and made a small "x" on the end of the box.

Counter guy took the box without comment, brought one back.
It had the "x" on it.

I asked if they had two of the handles. He brought out another. I took the handles out and laid them on the counter.
One was a mirror image of the other.

I told him we would take the second one.

I have never been able to figure out if the counter guy was so stupid that he could not figure out that bringing out the same box every time was not going to work, or he thought we were so stupid that we could not figure out how to put the handle on.

I didn't bother explaining to him that the other handle was in the wrong box.

J.
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badass Fordum!:haha:and i understand the new guy thing. i work in retail.
but damn? if you know nothing about what you are selling? you need to get out.keyboard savvy means nothing to me.the AZ less than a mile from me has seen the prototype modulater valve on a th350.;) he could not find it in the computer so it didn't exist.so he came out to look at the one on my 400?i woulda argued, but he few up around transmissions.:bow::D Zimm, i gave them the number you gave me. that pic is what they gave me.and you guy's are funny. i laughed reading this chit.on a final note. yes the customers are dumb as hell.i needed new wiperblades, and some screwball was there buying a battery.he left with it then came back in to see if someone would install it for him?"the car is clean man".the last thing i will say to crap on AZ. i was getting oil{it is cheaper there} and a guy came in looking for AMSOIL.everyone there said they never heard of it?? i told him to go to Glendale Auto.
 
There is a great cartoon behind the counter of a plumbing place I go to.
It shows a customer with his face down on the counter, beating the counter with his left fist, while the right hand it straining out in a point at a part on the wall behind the counter.
And the guy behind the computer is telling him that they do not have the part he is looking for because the computer says it does not exist.
And to please quit pointing at the part, because its rude!

J.
 
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