I guess all your Snappy dealers are crappy. I have only had one in all the ones I have dealt with that sucked. He was in North Carolina though. With that being said my current Snap-On guy pretty much cuts me breaks on the majority of stuff I buy. Sometimes the discounts are big and sometimes they are not so big. He gives me stuff like free shirts, calendars, key chains, etc.. I got a SnapOn jacket from him about two months ago. It's fairly nice and heavy duty but I did give him an ass reaming (no not literally homo's) about it being made in China. He knows everything I buy I look to see where it's made. He had his boss, or whomever it is that goes on ride arounds with the SnapOn guys to give pointers or see what they are doing right and wrong, and as soon as I walked on the truck my SnapOn guy goes to this boss guy, hey this is the guy I was telling you about. They started laughing cause I guess they have never seen someone as anal as me about buying Chinese products.