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Wow...now that's great customer service....

73k5blazer

End the H1B Program!
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So I've been chasing this coolant leak on my K5 for a couple months. I just got the rig rebuilt and running back in March, and I've had this coolant leak I couldn't find. I thought it was my radiator cap, I tried 3 of those, I thought my overflow tank was too small, I tried a bigger one, then I tried routing the overflow tube far away from that area. Still had a slight weep under pressure. I removed the fans and some other stuff so I could see in there, and finally found the radiator itself was leaking, where several tubes were entering a side-tank. Radiator is a Flex-a-lite all aluminum version. I liked flex-a-lites because they have the t-channel side tanks and with the tilt front clip, it's hard to mount tanks and mount the rad itself the way that front clip tilts forward and all.

I bought the radiator in Mar of 2007 and flex-a-lites warranty is 1 year. (was a radiator fan combo gig)...I fitted it, then put it in it's box and it didn't got back in the truck and filled until this past March. I got about 1000mi on it now. The bummer was, that thing was darned expensive. I thought, well, I could buy a new one and then send this one back as warranty and at least I'd have 2 even though I'd pay for 2, but that's playing games and mabey there's a datecode on it somewhere, plus how much value is a radiator in a box that I get to store for XX years. So, I figured, well, I'm just gonna call them up and see if they'll do anything. I told them the story, told I bought it 5 years ago and I knew it was out of warranty...he asked for a receipt and then said they'd send me out a new one.

Wow, I was floored. That just doesn't happen very often in life, at least mine. That's backing up your product. Kudos to Flex-a-lite !!!!
 
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Just hope they DO send you a new one,and not your leaky one back!...sounds too good to be true!..
 
They don't even want the old one. I offered to send it to them, my cost. They said just keep it, they're just sending a new one. :woot:
 
Wait....your front clip tilts forward? I'm going to have to search how to do that. Does your hood still open?
 
Wait....your front clip tilts forward? I'm going to have to search how to do that. Does your hood still open?
If you go back and read a few days worth of posts you will see he has a fiberglass body with a one piece front clip that tilts forward.
 

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