An Ungrounded Engine Block, What are the Symptoms?

[Smokinthehippies]

There's actually a reason for that. The idea is that someone in person can see you want to help but are busy taking calls... The person on the phone only knows that the phone keeps ringing and nobody is answering so they call the next store that is willing to help them.
A person in front of you, you can apologize and win over with customer service, a voice on the phone is less likely to care (not always, you can still give customer service on a phone call I'm just saying).

I will agree separate cash register monkeys that don't answer calls or look up parts are def the way to go. But that only works in areas with enough sales volume to justify paying two people to the job that theoretically could be done by one.

 

[diesel4me]

The stores I worked in were usually busy enough to prevent you from taking a full lunch or even a piss,never mind go #2,and all it took was a few "long" price quote phone calls to get customers backed up almost to the front door,and if the phones did remain silent,it'd take 4 of us a good 20 minutes to get the store "empty" again...(provided half of them didn't just walk out and go elsewhere!)..

Then, we'd often have a "lull" lasting anywhere from several minutes to a few hours--and we'd end up being told to go take inventory,clean the floors,rest room,etc..never were allowed to sit, and or catch our breath for long..it was not uncommon for the till to come up short at the end of the day too,because we were always rushed,and were easily scammed as I mentioned earlier..