I have contacted Eaton/Detroit four times via email (their sales and general inquiries addresses) today I called, got bounced around ended up making four calls, leaving one message. Nothing. Must be nice to be so successful you can just ignore your customers. UPDATE! Received a phone call today from Brent. They came through with flying colours. They are shipping my emergency block off plate today, they will try to do so for free providing the border doesn't cause problems, as well as the literature I'm missing. Also gave me some tips on my Electrac, and told me to call back when I change the diff oil for an easier way to reset the shift fork. Great outcome. Neither party mentioned the length of time it took for a response, no need.