They wanted to know why a 1/2" shank broke when the machine was turned on. No material had ever touched it. Was bought that morning.
I am sure they were thinking liability if it was a manufacturing flaw.
Ah ha... brand new tools exploding is not good. Ive seen quite a few bits stuck in the drywall, but usully when someone walked away from an automated table and the speed was too high, or ran out of coolant, or someone didn't use coolant on a project that shoulda
if it was new- then it was damaged in shipping? or major quality control issue?
