y5mgisi
1 ton status
Stopped by to check on the truck today. They maintain that it will be started tomorrow and done by the end of the week. I told him that at this point i was pretty disappointed with the amount of time that it has taken and the number of missed delivery dates. He gave me another sob story about how the shop is like a machine. To which i replied, "I understand that, I also understand that when a machine is broken, you have to take your product and get it completed at another machine". At that, and after i further expressed my displeasure at the amount of time that it has taken, he offered to take 10% off. I told him i would take it and that went a long way to show that you are willing to make an effort to make things right, but that for him to have to make things right means that something wasnt right to begin with and that he needs to really look into fixing that problem if he wishes to stay in business. I told him that if the truck wasnt at least started on by the end of the week that i would be coming to pic it up and take it elsewhere.







