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LockRights break... too easy.

I think it might be because like in your case, when the shaft goes out, the pins break. They probably figure if the locker gets used as intended, a shaft might break every once in a while. BTW, none of the lockrights I have bought (10 bolt, d60, d70) have had spare pins /forums/images/graemlins/dunno.gif
 
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The pin and spring kit costs $10.99 from Summit Racing and is drop-shipped from Richmond Gear.


If they break so often, why doesn't the locker come with spare pins?

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Here is what I think.... YOUR rusted half-shaft isn't THEIR problem......























But that's just what I think...................... /forums/images/graemlins/dunno.gif
 
I ain't got no half-shafts on my truck.


So you're saying that it's my fault that it didn't survive the shaft/universal breaking? That may be true but what if I had Superior shafts and CTMs and the locker was the only thing that broke? Would that still be my fault? Or would the fact that I expect "too much" from it be my fault?

Sure, it could've been a "bigger" break but those four little pins are way too small and would be SO cheap to send a spare 4 with the locker.
 
Everyone has half-shafts, axle shafts, etc. Whatever you want to call them. /forums/images/graemlins/thumb.gif
Yes, I agree four more would be nice.
But then you would bitch once you broke 8pcs, they should have given you 12.
If they gave you twelve, well hell these are cheap and that's standard, they should really stand behind it with a lifetime supply!! /forums/images/graemlins/shame.gif
And from the sounds of it, these pins wont break if your axles/u-joints don't fail. So even if heavier duty parts still broke, unless lockrite built them, it isn't their fault OR problem. Sounds like a very polite and helpfull sales rep told you exactly what to do, and you just didn't like his answer. Maybe they should pay you to put the pins in too? Not to be an ass or anything, but this would be the next "logical" step in an 'overdemander'.

Other than that, the first thing you have to learn about life is this: it isn't fair. /forums/images/graemlins/doah.gif
Lock rite probably thinks they are being fair with their warranty, it's a huge liability. You don't think they are being fair, just cuz you don't.
Not too much age on my side but I learnt YEARS ago, if Chrissy wants something Chrissy has to get it for himself, and Chrissy can expect to have to pay to keep it.
"rock on" dude! /forums/images/graemlins/peace.gif
 
Im dislexic and i coulda sworn that the title said RockLights instead of LockRights
 
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I ain't got no half-shafts on my truck.


So you're saying that it's my fault that it didn't survive the shaft/universal breaking? That may be true but what if I had Superior shafts and CTMs and the locker was the only thing that broke? Would that still be my fault? Or would the fact that I expect "too much" from it be my fault?

Sure, it could've been a "bigger" break but those four little pins are way too small and would be SO cheap to send a spare 4 with the locker.

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If you had moly shafts and CTM's, your locker wouldnt have broke.
 
#1 If you break an axleshaft you should expect your autolocker to be broken.

#2 You got hosed on the pin kit. /forums/images/graemlins/rotfl.gif
 
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If they break so often, why doesn't the locker come with spare pins?


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cause it would needlessly raise the price of the cheapo locker by $10.99

Warn warrantee isnt any better
I got warrantee hub guts sent to me, had to pay $30 brokerage
then discover the new design requires different snap ring style to install
they ever so helpfully refered me to the $15 hub small parts kit but no help at all on the p# or size of the new version spiral locks that are $2.00 walk in the door price at any bearing house

you are getting off cheap for $11.00, suck it up
 
You should call GM. I'm sure they'll warranty your axle for you. /forums/images/graemlins/rotfl.gif

Did you buy the LockRight because it was the strongest one you could find or the cheapest?

If they included an extra set of pins and raised the price $10.95 would you have still bought it?

You are prolly like the customer I had today who beggs me to squeeze his brake job in at the end of the day (when I really was already out straight), beggs me to stay late 2 finish it, and then tries to low ball me on the price. Awwww can't you do it any cheaper? /forums/images/graemlins/angryfire.gif
 
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You should call GM. I'm sure they'll warranty your axle for you. /forums/images/graemlins/rotfl.gif

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That's just plain silly. Read the LockRight warranty sometime as to why I'm irritated by it.

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Did you buy the LockRight because it was the strongest one you could find or the cheapest?

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It wasn't the cheapest and it wasn't the strongest. It was the strongest lunchbox locker that didn't cost what a full case locker did at the time. In the long-long ago I said why I bought LockRights.

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If they included an extra set of pins and raised the price $10.95 would you have still bought it?

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They probably buy these things by the 10,000. They look like roller bearings. I suspect it'd cost them about $.50 more to include them in the box and another $.50 in weight/packaging costs. If Detroit can do it in their EZ Locker, why can't Richmond do it with their LockRight?

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You are prolly like the customer I had today who beggs me to squeeze his brake job in at the end of the day (when I really was already out straight), beggs me to stay late 2 finish it, and then tries to low ball me on the price. Awwww can't you do it any cheaper? /forums/images/graemlins/angryfire.gif

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Nope.

Read the warranty sometime and you'll see why I find it so amusing. If the locker actually had some time on it (like the rear one) I'd just happily plunk down the money. If the guy at Richmond had been more helpful I'd probably also be less negative.
 
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If they break so often, why doesn't the locker come with spare pins?


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cause it would needlessly raise the price of the cheapo locker by $10.99

Warn warrantee isnt any better
I got warrantee hub guts sent to me, had to pay $30 brokerage
then discover the new design requires different snap ring style to install
they ever so helpfully refered me to the $15 hub small parts kit but no help at all on the p# or size of the new version spiral locks that are $2.00 walk in the door price at any bearing house

you are getting off cheap for $11.00, suck it up

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Detroit does it.

I doubt it'd raise it by more than a couple bucks, at most.

It just seems silly that they don't make it easier to get parts. Either make it so you can buy directly from them or something. Instead you have to get the part number from them, call up your favorite distributor, tell them the part number, and then they drop ship it to you from Richmond. The three places I called, none of them had these parts in stock.

It's just as much of a disappointment that the locker broke as that the company doesn't do a better job on the customer service end.
 
I'd rather have BurbBoy's "thirty feet or thirty seconds, whichever comes first" warranty. At least I'd know what to expect.

Four, little, itsy-bitsy teeny-weeny pins are in there to locate it. Makes sense, good design. Probably there so they break before the locker but chances are once the locker let's loose it'll probably tech the center pin (and carrier) with it.

They could easily put in their nifty little manual "If an axleshaft breaks, chances are these itsy bitsy teeny weeny pins are going to go AWOL and here's how you can get new ones". They could even say "it is designed to prevent damage to the couplers and drivers".

Instead, it never says anything about anything breaking except if sh¡t hits the fan, it's not their problem. No number to contact them, nothing. Nothing to tell you anything. Probably hoping you buy a whole new locker.



Oh yeah, and after talking to some Furd friends apparently the pins break in 8.8s with axle windup, no shaft breakage.



I don't understand why they wouldn't just make me pay $8-9 for shipping for a new pin kit and call it a "warranty". That's what would make sense to me. They'd have happy customers then. They wouldn't have pissed off customers that are told by them to contact where they bought the locker because they don't sell direct to customers. Then when you contact the business you bought the locker from you wouldn't be told to contact Richmond because it should be warranteed.



Is it really too much to expect to at least have the pins made easily available or perhaps something equally crazy as to warn you?
 
People like you are the exact reason companies are forced to provide pages and pages of stupid "warnings" on each product. Maybe I'll call Interco and bitch because they don't have a warning that putting 44" Boggers on a Dana 35 axle may cause it to break /forums/images/graemlins/screwy.gif

You admitted to having a questionable part (i.e. rusted out shaft) break which then caused a frickin' $11 part to break on the Lock-right..........and I see no reason why Richmond should warranty the part under the circumstances.
 
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People like you are the exact reason companies are forced to provide pages and pages of stupid "warnings" on each product. Maybe I'll call Interco and bitch because they don't have a warning that putting 44" Boggers on a Dana 35 axle may cause it to break /forums/images/graemlins/screwy.gif

You admitted to having a questionable part (i.e. rusted out shaft) break which then caused a frickin' $11 part to break on the Lock-right..........and I see no reason why Richmond should warranty the part under the circumstances.

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Don't be logical now, it's not nice. /forums/images/graemlins/shame.gif
 
I have side stepped the clutch every day on my 7.5" Ford with a lockright and it still works the same today as it did almost two years ago when I installed it. 40,000 miles later it still works like brand new.
 
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