The Lowes near me started off with a great selection of hardware,including hard to find ball bearings ,bushings,and other similar parts in the "drawers" in the hardware section..same with pipe & brass fittings,they had everything you could imagine,all displayed on a pegboard with zip ties,so finding them was easy..
However,as time went by,I noticed the things I went there most often for like bushings,bearings,and roller chain,started dissapearing--they were "out of stock" and were not going to re-order them!.."not enough sales",one older employee told me--heck,I bought all they had,that wasn't enough "demand"?..he said "yeah,a lot of people are unhappy about us not having the things we used too--but since the economy is so bad,anything thats not a hot seller is being sent back,or sold at clearance..."..he then told me his hours were cut back from 40 to 10 hours a week,and they were hiring younger employees who will be paid less--know nothing about WHAT they are selling,and pushing the older,experienced guys out...
It's not just Lowes either--a lot of places I go to looking for parts,hardware,etc,dont have the guy I dealt with for years,who knew what you wanted,where to find it,or where to get it if they didn't have it ,any more..he's been "replaced"...by two 20 hour a week kids who dont even want to look anything up,or act like your a big pain in the a$$ if they actually have to DO something besides ring up a sale...if you want to buy anything at these stores,YOU have to be able to find it yourself!..