DEMON44
Low-Tech Redneck
truth. I've never seen a matco tool to this day. never even heard of them until a few years ago.
CK5
Register an account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members.
Today, I became A beliver
- Thread starter K10 KRAWLER
- Start date
truth. I've never seen a matco tool to this day. never even heard of them until a few years ago.
sled_dog
1 ton status
I'd honestly never heard of them before I became a tech. My Matco guy won me over, as well as the tools of course.
I often say it, and it is very true, the toolman IS the tools. Even a bad tool can be a great one if the guy standing behind it is a good man. If he(or she) will stand behind what they sell, do right by the customer, and treat them with respect then that is a good tool. In my opinion you are buying service as much if not more so than you are buying tools. Thus why I have offered that if anyone has Matco tools(and does not have a Matco guy to take care of them) I will gladly take care of warranty concerns.
I often say it, and it is very true, the toolman IS the tools. Even a bad tool can be a great one if the guy standing behind it is a good man. If he(or she) will stand behind what they sell, do right by the customer, and treat them with respect then that is a good tool. In my opinion you are buying service as much if not more so than you are buying tools. Thus why I have offered that if anyone has Matco tools(and does not have a Matco guy to take care of them) I will gladly take care of warranty concerns.
The oldest Matco wrenches I have are about three years old, so no. As for the angle wrenches, do you not sell to anyone who deals with hydraulics? On ag equipment, they are a must. I have all but 1-9/16" (which Snap On doesn't make) from 3/8" - 1-5/8". They are life savers.
Martin
Also, not to be a nit picker, but Snap-On "Flank Drive" just refers to the box end of wrenches. It is where they don't have sharp corners so that the wrench grips on the flats of a bolt head, and not the corners. I don't believe Snap-On has sold a box end wrench for years that wasn't a "Flank Drive".
You guys are thinking about "Flank Drive Plus". That is where they have serrations in the open end of the wrench for an improved bit. "Flank Drive Plus" is still an option, that not all Snap-On open end wrenches have.
Like I said, sorry to nit pick . . .
Martin
You guys are thinking about "Flank Drive Plus". That is where they have serrations in the open end of the wrench for an improved bit. "Flank Drive Plus" is still an option, that not all Snap-On open end wrenches have.
Like I said, sorry to nit pick . . .
Martin
This is as true a statement as can be said about the major tool suppliers that come to your shop. (Snap-On, Matco, MAC, Cornwell)
Martin
DEMON44
Low-Tech Redneck
I didn't say anyone specifically.
it's all about the flank drive......
Martin
K10 KRAWLER
1/2 ton status
Well, to a point, even the "lower brand" tools are warrantied nowadays, and I would say that they have better warranties then the "higher" brands, mainly due to the fact that the person behind the counter has no clue what happened to the tool. Chrome sockets on the impact gun that broke, pry bar handles that were smashed with a hammer, replacing a torque wrench, and even air/power tools that s**t the bed will get warrantied without a question. I don't know about the other guys, but I feel that Snap-on warranty is awful however, it is a great product. I believe that it is the tool that makes the tool, not the warranty because when your doing a service call in the middle of the bush, nowhere near civilization, and your tool breaks, warranty doesn't mean S**t.
sled_dog
1 ton status
I started buying Matco tools because Craftsman warranty became an issue. I took a 3/8" Impact Universal in that had a broken pin. When I showed it to the person at the counter they looked at me and asked "What is that?". They looked on the shelf and couldn't find one. So they gave me a card with an address in Texas and a phone number to call. "Send it to them they will replace it if they figure out what it is." I bought a Matco one and never looked back.
Everyone has different experiences. In some cases you are right, they warranty things cause they are ignorant to what they should be doing. It will bite them in the ass, and probably does. But what does a kid getting paid $8 an hour care?
The big boys just know what is going on and warranty accordingly.
Maybe you should buy Matco prybars if you want to hit them with a hammer
Everyone has different experiences. In some cases you are right, they warranty things cause they are ignorant to what they should be doing. It will bite them in the ass, and probably does. But what does a kid getting paid $8 an hour care?
The big boys just know what is going on and warranty accordingly.
Maybe you should buy Matco prybars if you want to hit them with a hammer
K10 KRAWLER
1/2 ton status
Maybe you should buy Matco prybars if you want to hit them with a hammer
I have never seen or heard of Matco tools up here in Canada, So I cant really buy one, haha. I just have had bad experiences when it comes to snap on warranty. I really don't like the limited 3 year warranty on air tools and how they consider a torque wrench as a "consumable".
sled_dog
1 ton status
I was just joking with you, Matco is making headway into Canada everyday though . Numbers wise the Candian Matco guys kill it.
I am sorry you don't like the air tool warranty, but really all tools are that way. In fact, I don't know of any air tools off hand with a 3 year warranty. For a while Matco was industry leading with a 2 year warranty on impacts. Air tools have wear parts. Motor vanes are plastic pieces rubbing inside of a metal housing to turn pneumatic pressure into rotary motion. With dirt entering them, improper oiling, or just USE they wear. Why should that be covered forever? I think 2 years is generous. It never ceases to amaze me the number of customers that never oil their impacts or never grease the hammer cases(yes on many guns they are greasable).
And Torque wrenches are not consumable. Anyone telling you they are is full of it. They however do wear and lose calibration. At which point they need to be recalibrated. A simple and inexpensive service once you locate a facility to do it for you. Problem with calibrated devices is, abuse can too easily damage them. It is not cheap to produce the item, why should I have to replace/repair it at no cost to you when it simply wears? Or if you treat it improperly? A properly handled and cared for torque wrench will last many uses and years without ever needing recalibration or repair. Granted in cases where precision is paramount(aviation, engine assembly) we recommend calibration checking/recalibration once a year or every other year.
I've sent out torque wrenches for repair and recalibration that were older than I am. The most expensive repair of a torque wrench I've had was $125, including recalibration and shipping. And that had a flex joint that was broken in half and was older than I am.
Buy what works for you. If you are happy with whatever brand you have chosen, do what is best for you and your business. I just offer the points of what I do and sell. I know Matco won't be for everyone. Nor Snap-On, Mac, Cornwell, or whatever else you choose. All I can do is offer my perspective as the guy working with, servicing, and selling the products everyday.
. Numbers wise the Candian Matco guys kill it.I am sorry you don't like the air tool warranty, but really all tools are that way. In fact, I don't know of any air tools off hand with a 3 year warranty. For a while Matco was industry leading with a 2 year warranty on impacts. Air tools have wear parts. Motor vanes are plastic pieces rubbing inside of a metal housing to turn pneumatic pressure into rotary motion. With dirt entering them, improper oiling, or just USE they wear. Why should that be covered forever? I think 2 years is generous. It never ceases to amaze me the number of customers that never oil their impacts or never grease the hammer cases(yes on many guns they are greasable).
And Torque wrenches are not consumable. Anyone telling you they are is full of it. They however do wear and lose calibration. At which point they need to be recalibrated. A simple and inexpensive service once you locate a facility to do it for you. Problem with calibrated devices is, abuse can too easily damage them. It is not cheap to produce the item, why should I have to replace/repair it at no cost to you when it simply wears? Or if you treat it improperly? A properly handled and cared for torque wrench will last many uses and years without ever needing recalibration or repair. Granted in cases where precision is paramount(aviation, engine assembly) we recommend calibration checking/recalibration once a year or every other year.
I've sent out torque wrenches for repair and recalibration that were older than I am. The most expensive repair of a torque wrench I've had was $125, including recalibration and shipping. And that had a flex joint that was broken in half and was older than I am.
Buy what works for you. If you are happy with whatever brand you have chosen, do what is best for you and your business. I just offer the points of what I do and sell. I know Matco won't be for everyone. Nor Snap-On, Mac, Cornwell, or whatever else you choose. All I can do is offer my perspective as the guy working with, servicing, and selling the products everyday.
I have never seen a Snap On air tool with a three year warranty.
My Snap On man (along with the Snap On and Matco guys I use to have) always warranty visibly abused tools for me.
Martin
My Snap On man (along with the Snap On and Matco guys I use to have) always warranty visibly abused tools for me.
Martin
I can't add much as to warrenty or mac vs snap on vs matco vs what ever but I do have one test that will prove a good wrench is important. See I am the dumb service manager and don't wrench for a living. Still I have to deal directly with the "lube tech" and if he has craftsman or worse we start going though oil plugs lift and right. This abused fastener is where I have seen the biggest difference. I have a set of both metric and std as well as 1/4 and 3/8th drive snapon that I make them use till they can afford there own. Oh and our snapon guy is crap. If we had Matco or Mac we would most likely buy from them.
K10 KRAWLER
1/2 ton status
what do you see? less?
K10 KRAWLER
1/2 ton status
I was just joking with you, Matco is making headway into Canada everyday though
I am sorry you don't like the air tool warranty, but really all tools are that way. In fact, I don't know of any air tools off hand with a 3 year warranty. For a while Matco was industry leading with a 2 year warranty on impacts. Air tools have wear parts. Motor vanes are plastic pieces rubbing inside of a metal housing to turn pneumatic pressure into rotary motion. With dirt entering them, improper oiling, or just USE they wear. Why should that be covered forever? I think 2 years is generous. It never ceases to amaze me the number of customers that never oil their impacts or never grease the hammer cases(yes on many guns they are greasable).
And Torque wrenches are not consumable. Anyone telling you they are is full of it. They however do wear and lose calibration. At which point they need to be recalibrated. A simple and inexpensive service once you locate a facility to do it for you. Problem with calibrated devices is, abuse can too easily damage them. It is not cheap to produce the item, why should I have to replace/repair it at no cost to you when it simply wears? Or if you treat it improperly? A properly handled and cared for torque wrench will last many uses and years without ever needing recalibration or repair. Granted in cases where precision is paramount(aviation, engine assembly) we recommend calibration checking/recalibration once a year or every other year.
I've sent out torque wrenches for repair and recalibration that were older than I am. The most expensive repair of a torque wrench I've had was $125, including recalibration and shipping. And that had a flex joint that was broken in half and was older than I am.
Buy what works for you. If you are happy with whatever brand you have chosen, do what is best for you and your business. I just offer the points of what I do and sell. I know Matco won't be for everyone. Nor Snap-On, Mac, Cornwell, or whatever else you choose. All I can do is offer my perspective as the guy working with, servicing, and selling the products everyday.
I Agree with what your saying, I guess a 3 year warranty is pretty good, when you put it that way. I think I'm just unlucky when it comes to that sort of thing. I have many snap-on warranty horror stories. other than that, I treat my tools well and I regularly oil my air tools. They get oil basically every other day I use them but I'm sure you are going to tell me to oil them more
.
I LOVE my Snap-On tools! Have never had any problem with the warranty on anything... My Snap-On dealer totally ROCKS!! The Snap-on angle wrenches are the best, and I have tried MANY different brands.
Use to be one year, but Snap On has upped theirs to two years to be competitive with the Matco warrenty.
Martin
sled_dog
1 ton status
I Agree with what your saying, I guess a 3 year warranty is pretty good, when you put it that way. I think I'm just unlucky when it comes to that sort of thing. I have many snap-on warranty horror stories. other than that, I treat my tools well and I regularly oil my air tools. They get oil basically every other day I use them but I'm sure you are going to tell me to oil them more
Eh once a day or every other day is about right. If you over oil them the oil can trap dirt and cause buildup sometimes. Not always, but I've seen it happen. If you have Snap-On impact guns I'd oil them every day you use them. Their hammer mechanisms are oil bathed where Matco ones are greased hammers. So the oil is doing more than just taking care of the air motor in a Snap-On gun.
DEMON44
Low-Tech Redneck
not so.
the snapon MG725 1/2" that I use is a sealed mechanism with redline synthetic oil. no maintenance hammers. the oil in the fitting ONLY lubes the motor vanes.
the snapon MG725 1/2" that I use is a sealed mechanism with redline synthetic oil. no maintenance hammers. the oil in the fitting ONLY lubes the motor vanes.
sled_dog
1 ton status
Never saw a seal separating the hammer mechanism and the exhausting for the motor vanes when I've had a gun apart. But I haven't had an MG725 apart. Newest one I did was an MG31(3/8").
Makes sense though thye have a fill port for oil on the side of the gun.
Makes sense though thye have a fill port for oil on the side of the gun.
