ACTUAL 4WP SCAMS PEOPLE COMPLAIN ABOUT ALL OVER THE INTERNET
1) My favorite 4WP scam is the "buy 3, get 1 free" deal on the Procomp tires or shocks. Whenever they offer this deal they also jack up the price by about $20-$30/tire and/or raise shipping,or i must buy their tire warranty to get free shipping. They also add F.E.T tax and Pallet Fees, even though the tires did not come on a pallet.
(Shipping Complaints should be made to the Federal Trade Commission and the Internet Fraud Complaint Center)
2) I also dealt the the "shipping charges" when getting parts. As mentioned they never have any real 4x4 parts in stock and wanted to charge me shipping even if I picked the parts up at the store.....WTF
3) My favorite is the Warn M8000 I almost ordered from them online. They were advertising free shipping. Weeee! Well, when I got to the page to confirm my order I noticed that there was a $50 handling charge.
(Shipping Complaints should be made to the Federal Trade Commission and the Internet Fraud Complaint Center)[/I]
4) Not only did 4 Wheel Parts screw up my order, there were over 10 parts missing from my kit. Even though they messed up, they forced me to pay for Re-Shipping the crap back to them. When i got the second box, i noticed the original factory seals had also be opened.
(Shipping Complaints should be made to the Federal Trade Commission and the Internet Fraud Complaint Center)[/I]
5) Tire Warranty, (No Questions Asked) is Deceptive. No questions asked means just that, (If anything happens to my tire, no questions will be asked and replaced.) Not the case, its “False & Misleading” to consumers for the fact that the warranty does ask questions and allows 4WP to reject tire warranty claims at anytime.
Exclusions that are no longer on their website
Tires are to be used under normal conditions. Tires which have been (abused) will not be covered by the contract). Excludes coverage for commercial use, competition, or rock crawling will not be covered. 4WP failed to define the word (Abused) or (Normal Conditions).
If warranty claim is made, customer must pay for mounting, balance, F.E.T taxes, and purchase a new tire warranty for the tire, being $100.00 or more
(Shipping Complaints should be made to the Federal Trade Commission and the Internet Fraud Complaint Center)[/I]
6) SELLING USED EQUIPMENT AS NEW. I purchased a Bulley Dog triple dog combo diesel tuner and outlook monitor. This order was placed at the Special Events annual truck show in Bloomsburg Pa which i attend every year.
About a week later i received a package and upon opening it i realized it was previously opened and had been resealed to look like it was not tampered with. The lable on the box was also for a ford not my dodge. I also noticed that there was carbon on a part that gets installed in the exhaust manifold (meaning it was used). Also some small parts that would normally be in a factory sealed box were all in a Zip Lock bag.
In short i received a used unit w/ missing parts that was the wrong one in the first place !!!
Dennis
Brick, New Jersey
(Shipping Complaints should be made to the Federal Trade Commission and the Internet Fraud Complaint Center)[/I]
7)IMPROPER INSTALLATION, I had a 3' Rancho Lift Kit Installed on my Chevy Tahoe. I have been quite happy with a number of Rancho lift kits installed on differnt vehicles over the years so was surprised when I was hearing strange noises.
This particular 4 Wheel parts location has moved but I'm making this posting as a warning to others to be careful about their incompentence.
After numerous complaints via the phone and in person I was deemed a nusiance customer and they ignored me. They did try to grease fittings and grind areas that they thought were rubbing. Nothing was working. They finally told me I was a nusance and because my truck had fairly high mileage on it, I should get use to the noise.
I was driving towards the freeway one day about a mile from the on-ramp when I came upon a 4 way stop. When I put my foot on the brake the pedal went all the way to the floor and i of course went through the intersection. luckily no one else was at the intersection.
The outcome of all of this was that the brake line was improperly routed through the lift kit. It was the cause of the noise and finally broke. had it happened on the freeway, I could have been killed with potentially several others since my Chevy tahoe is not a light vehicle and I don't tend to drive it slow.
I tried to get 4 Wheel Parts to address the issue and give me a refund. I had the brake cable replaced elsewhere. They refused to do anything about the issue and to this day I'm still disputing the credit charge with the credit company 4 Wheel Parts offers to their customers directly.
Barry
Tarzana, California
U.S.A.
The California Legislature enacted the Automotive Repair Act in 1971 in response to consumer and industry concerns about unacceptable levels of fraud or incompetence in the auto repair market.
http://www.bar.ca.gov/80_BARResources/09_Enforcement/BAR_Enforcement.html
Look Up Automotive Repair Act in your State
The internet is littered with complaints, just search 4WP Complaints
This is how 4WP responds if they completely mess up your truck
As 4 Wheel Parts did sell after market parts/labor to the consumer. 4 Wheel Parts has no credible evidence that the parts/labor provided were improper and/or not of the highest quality. We have tried to work with Mr. Cry Baby on several occasions with the alleged problems he is encountering, but to no avail.
This is how you should respond back in kind
As 4 Wheel Parts did provide labor and after market parts that were at (above) what was the original agreed upon price. The parts were improperly installed on the vehicle as to make contact with other suspension components and vital equipment used in stopping the vehicle. This improper installation has lead to inadvertent component contact and may lead to complete unit failure resulting in injury and/or death of vehicle occupants.
Furthermore, it is 4 Wheel Parts well established common business practice to sell used/returned equipment as new, engage in Unlawful and Deceptive Business Practices by adding hidden and/or additional fees with respect to Free Shipping and other Advertisements
Add Pictures:
Suspension Contact may result in injury and/or death
As far as bashing the guys on here for getting a good deal, that's just stupid.
