andyblack
Registered Loser
Why does Superwinch suck?
Our story begins in Feb. '09. I tried to make it through a deceptively deep water hole and got stuck bad. (View my photo album on this site for details.) After my truck sat out all night in the water, I was able to get a hold of a guy that was willing (for a small fee) to extract it with his Warn 15k winch. A light bulb came on and I realized I didn't want to ever repeat this episode. So the next day I went down to Northern Tool and bought a Superwinch LP8500 because it was the cheapest one they had. They had some Warn winches in stock, but I thought, why spend a lot of money on one of those overpriced Warns when I probably won't be using it that often since I'm not a hard core wheeler or anything? I'll just get this $400 job and it will pull me out if I ever get stuck again. So I took it home, mounted it up and did a couple of test pulls beside the house just to make sure it worked. It worked just fine.
Fast forward to Dec, '09. I had only used the winch about twice in the 10 months I had owned it (once just to straighten out a bent fender on a utility trailer after a blowout). I got a call about two guys who were stuck in a muddy pecan orchard and wanted me to pull them out. Sure I can. I have my Superwinch. So I drove about 20 miles over there, got out in the mud, hooked up one of the trucks, put the winch controller in place and hit the button. Click. Tried it again. Click click. The motor wasn't engaging! I took the lid off. No loose connections. I tapped on the relays with a screwdriver handle. Nothing. I was pissed!
The next morning I called Stupidwinch and they told me that there was a one year warranty on the winch. Just take it back to where I bought it. So I took the piece of crap off my truck and took it back to Northern Tool. They exchanged it for a new one, but said that since the one year was almost over, I should buy a two or three year replacement guarantee from them for like $70 or something. Yeah right. I told them that if this one ever quit, I was just going to throw it in the trash and go with something else. Prophetic words...
I figured the reason it failed was because I'd never had a cover on it and I park outside, so it must have gotten water down in the electrics somehow and something had corroded. So I ordered the $50
cover they sell and put on it. I had to rig up some straps to keep it on the winch since it didn't fit and it faded from black to a light purple in about four months. Since that time, I've only used the winch a few times - a couple of test pulls the first day I had it, moving a piano across a porch onto a trailer and pulling some dude's Crown Vic off a root he'd high centered on in a construction area. No problems at all.
Yesterday, there was a big dead limb hanging right over my front porch, so I decided to climb up in the tree, hook a strap to it and use the Suckywinch to pull it down. So I climb up the tree, hook up the strap, climb back down, pull the truck around, hook the cable to the strap, put the controller in place and hit the button. Click.
This winch has quit too!! WTF!!
I'm not even going to bother troubleshooting that POS or taking it back to Northern Tool or anything. I'm just going to cut my losses and be thankful that I wasn't stuck in another mud hole or rock pile yesterday when it happened (it was 100 degrees out there). I've decided to buy a Warn so I won't have to worry about this situation ever again. I think I've narrowed my choices down to the XD9000 and the XD9000i. Who has experience with these winches?
I will never waste my time with Superwinch again!!
Our story begins in Feb. '09. I tried to make it through a deceptively deep water hole and got stuck bad. (View my photo album on this site for details.) After my truck sat out all night in the water, I was able to get a hold of a guy that was willing (for a small fee) to extract it with his Warn 15k winch. A light bulb came on and I realized I didn't want to ever repeat this episode. So the next day I went down to Northern Tool and bought a Superwinch LP8500 because it was the cheapest one they had. They had some Warn winches in stock, but I thought, why spend a lot of money on one of those overpriced Warns when I probably won't be using it that often since I'm not a hard core wheeler or anything? I'll just get this $400 job and it will pull me out if I ever get stuck again. So I took it home, mounted it up and did a couple of test pulls beside the house just to make sure it worked. It worked just fine.
Fast forward to Dec, '09. I had only used the winch about twice in the 10 months I had owned it (once just to straighten out a bent fender on a utility trailer after a blowout). I got a call about two guys who were stuck in a muddy pecan orchard and wanted me to pull them out. Sure I can. I have my Superwinch. So I drove about 20 miles over there, got out in the mud, hooked up one of the trucks, put the winch controller in place and hit the button. Click. Tried it again. Click click. The motor wasn't engaging! I took the lid off. No loose connections. I tapped on the relays with a screwdriver handle. Nothing. I was pissed!
The next morning I called Stupidwinch and they told me that there was a one year warranty on the winch. Just take it back to where I bought it. So I took the piece of crap off my truck and took it back to Northern Tool. They exchanged it for a new one, but said that since the one year was almost over, I should buy a two or three year replacement guarantee from them for like $70 or something. Yeah right. I told them that if this one ever quit, I was just going to throw it in the trash and go with something else. Prophetic words...
I figured the reason it failed was because I'd never had a cover on it and I park outside, so it must have gotten water down in the electrics somehow and something had corroded. So I ordered the $50
cover they sell and put on it. I had to rig up some straps to keep it on the winch since it didn't fit and it faded from black to a light purple in about four months. Since that time, I've only used the winch a few times - a couple of test pulls the first day I had it, moving a piano across a porch onto a trailer and pulling some dude's Crown Vic off a root he'd high centered on in a construction area. No problems at all.Yesterday, there was a big dead limb hanging right over my front porch, so I decided to climb up in the tree, hook a strap to it and use the Suckywinch to pull it down. So I climb up the tree, hook up the strap, climb back down, pull the truck around, hook the cable to the strap, put the controller in place and hit the button. Click.
This winch has quit too!! WTF!!I'm not even going to bother troubleshooting that POS or taking it back to Northern Tool or anything. I'm just going to cut my losses and be thankful that I wasn't stuck in another mud hole or rock pile yesterday when it happened (it was 100 degrees out there). I've decided to buy a Warn so I won't have to worry about this situation ever again. I think I've narrowed my choices down to the XD9000 and the XD9000i. Who has experience with these winches?
I will never waste my time with Superwinch again!!

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